PMP® Certification Course

Domain 1: Agile Principles and Mindset

• Agile Definition
• Agile Manifesto Values
• Agile Principles
• Agile Framework and Terminology
• Agile Methods and Approaches
• Scrum
• Extreme Programming (XP)
• Agile Methods and Approaches Features Driven Development
• Feature Driven Development Framework
• Dynamic Systems Development Method (DSDM)
• DSDM – Atern Principles
• DSDM Framework
• Kanban
• SAFe® Agile
• Lean Software Development
• Various Agile Technical Approaches for Code Development

Domain 2: Value-Driven Delivery

• Introduction – Value-Driven Delivery
• ROI, NPV, IRR
• Value-Based Decomposition and Prioritisation
• Agile Project Chartering
• Customer-Valued Prioritisation
• Prioritisation Schemes
• Relative Prioritisation/Ranking
• Agile Contracting Methods
• Incremental Delivery
• Review and Feedback Techniques
• Earned Value Management (EVM)
• Minimal Marketable Features (MMF) and Minimal Viable Product (MVP)

Domain 3: Stakeholder Engagement

• Stakeholder Management Overview
• Assessing and Incorporating Community and Stakeholder Values
• Communication Management
• Agile Tooling for Promoting Communication
• Information Radiators
• Social Media Communication
• Participatory Decision Making and Decision Models
• Definition of Done
• Active Listening
• Facilitation Methods
• Workshops
• Negotiation
• Conflict Resolution Strategies

Domain 4: Team Performance

• Agile Leadership Practice
• Adaptive Leadership
• Servant Leadershi
• Building Agile Teams – Team Formatio
• Building Empowered Teams and High-Performance Team
• Team Formation Stages – Tuckman Mode
• Coaching and Mentoring within a Tea
• Motivational Theory:
  • Maslow’s Hierarchy of Needs
  • Herzberg’s Hygiene Theory
• Team Participation Techniques
• Brainstorming Techniques
• Agile Innovation Games for Team Collaboration
• Team Space: Co-Located Teams and Distributed Teams
• Osmotic Communications
• Two-Way Communication
• Daily Stand-Up Meeting/Daily Scrum
• Sprint Review

Domain 5: Adaptive Planning

• Planning in Agile
• Levels of Agile Planning
• Agile Planning Artefacts and Meetings
• Agile Planning Artifact - Product Roadmap
• Agile Planning Artefact – Personas
• Creating a Persona
• Agile Planning Artefact – Wireframes
• Requirement Hierarchy
• Agile Planning Terms
• Agile Planning Terms – User Stories
• Agile Planning Terms – Timeboxing
• Agile Planning Terms - Story Maps
• Release Planning
• Iteration Planning
• Monitoring in Agile
• Retrospective
• Burn Down and Burn Up Charts
• Continuous Development Techniques: Task and Kanban Boards
• Continuous Development Techniques: WIP Limits
• WIP Limits
• Cumulative Flow Diagrams (CFD)
• Little’s Law
• Theory of Constraints
• Adapting to Agile
• Adapting in Agile: Process Tailoring
• Shu Ha Ri Model
• Agile Sizing and Estimation
• Agile Metrics – Story Points
• Agile Metrics – Velocity
• Agile Metrics – Cycle Time
• Relative Sizing/Estimation
• Wide Band Delphi
• Planning Poker
• Affinity Estimation
• Time, Budget, and Cost Estimation

Domain 6: Problem Detection and Resolution

• Risk Management
• Core Risk Types
• Risk Assessment
• Risk Adjusted Backlog
• Risk-Based Charts and Risk-Based Spikes
• Frequent Validation and Verification
• Test Driven Development
• Acceptance Test Driven Development
• Continuous Integration
• Agile Failure Modes
• Whys Technique
• Fishbone Diagram Analysis

Domain 7: Continuous Improvement (Product, Process, People)

• Continuous Improvement
• Agile Practices for Continuous Improvement
• Knowledge Sharing
• Self-Assessment
• KAIZEN
• DMAIC
• Testing – Exploratory and Usability
• Value Stream Mapping
• PMI® Code of Ethics

Domain 1: Program Strategy Alignment

Module 1: Program Business Case

• Introduction to Program Business Case
• Program
  • Plan
  • Vision
  • Mission
  • Goals and Objectives

Module 2: Program Charter

• Introduction to Program Charter

Module 3: Program Roadmap

• Introduction to Program Roadmap

Module 4: Environmental Assessments

• Environmental Factors
• Environmental Analysis

Module 5: Program Risk Management Strategy

• What is Program Risk Management?
• Risk Management Strategy

Domain 2: Program Life Cycle Management

Module 6: Program Life Cycle

• Program Lifestyle
• Program Life Cycle Phases
  • Program Definition Phase
  • Program Delivery Phase
  • Program Closure Phase

Module 7: Program Activities and Integration Management

• Program Activities Overview
• Program Integration Management
• Program Infrastructure Development
• Program Delivery Management
• Program Performance Monitoring and Integration Management
• Benefits Sustainment and Program Transition
• Program Closeout

Domain 3: Program Benefits Management

Module 8: Benefits Definition

• Program Benefits Management
• Objectives of Program Benefits Management
• Responsibilities of Program Manager
• Program Lifecycle and Benefits Management

Module 9: Benefits Analysis and Planning

• Purpose of Benefits Analysis and Planning
• Activities that Form Benefits Analysis and Planning
• Benefit Management Plan
• Benefits Management and Program Roadmap
• Benefits Register Update

Module 10: Benefits Delivery

• Introduction to Benefits
• Benefits and Program Components
• Program Benefits and Program Governance

Module 11: Benefits Transition

• Importance of Benefits Transition
• Benefits Transition Activities

Module 12: Benefits Sustainment

• Purpose of Benefits Sustainment
• Benefits Sustainment Activities

Domain 4: Stakeholder Engagement

Module 13: Program Stakeholder Identification

• Program Stakeholder Identification Overview

Module 14: Program Stakeholder Analysis

• Introduction to Program Stakeholder Analysis
• Interest Grid with Stakeholders

Module 15: Stakeholder Engagement Planning

• Stakeholder Engagement Planning Activity
• Aspects that Stakeholder Consider

Module 16: Stakeholder Engagement

• Stakeholder Engagement

Module 17: Program Stakeholder Communication

• Program Stakeholder Communication Overview

Domain 5: Program Governance

Module 18: Program Governance Practices

• Program Governance Plan
• Program Governance and Vision and Goals
• Program Approval, Endorsement, and Definition
• Program Success Criteria
• Program Monitoring, Reporting, and Controlling

Module 19: Program Governance Roles

• Program Sponsor
• Program Steering Committees
• Program Management Office
• Program Manager
• Project Manager

Module 20: Program Governance Design and Implementation

• Purpose of Effective Governance
• Factors of Optimising and Tailoring Program Governance

Domain 1: Strategic Alignment

Module 1: Strategic Management Knowledge Area (KA)

• Portfolio Strategic Management Knowledge Management

Module 2: Develop Portfolio Strategic Plan

• Development Portfolio Strategic Plan
• Portfolio Strategic Plan

Module 3: Portfolio Strategic Plan: Example

• Portfolio Vision
• Portfolio Objectives
• Resources
• Initiatives
• Portfolio Benefits
• Expected Portfolio Value
• Communication Requirements
• Assumptions
• Constraints
• Dependencies
• Risks
• Portfolio Structure
• Portfolio Prioritisation Model

Module 4: Develop Portfolio Charter

• Develop Portfolio Charter Overview
• Input
• Tools and Techniques
• Output

Module 5: Portfolio Charter: Example

• Technology Portfolio

Module 6: Develop Portfolio Roadmap

• Define Portfolio Roadmap

Module 7: Portfolio Roadmap: Example

• Technology Portfolio

Module 8: Manage Strategic Change

• Manage Strategic Change Overview

Domain 2: Governance

Module 9: Governance Management Knowledge Area (KA)

• Governance Management Knowledge Area Overview

Module 10: Develop Portfolio Management Plan

• Overview
• Portfolio Management Plan

Module 11: Portfolio Management Plan: Example

• Portfolio

Module 12: Define Portfolio

• What is Portfolio?
• Portfolio Component Inventory
• Portfolio Component Categorisation Techniques

Module 13: Portfolio: Example

• Technology Portfolio

Module 14: Optimise Portfolio

• Optimise Portfolio

Module 15: Authorise Portfolio

• Authorise Portfolio

Module 16: Provide Portfolio Oversight

• Provide Portfolio Oversight

Domain 3: Portfolio Performance

Module 17: Performance Management Knowledge Area (KA)

• Overview
• Performance Matrics

Module 18: Develop Portfolio Performance Management Plan

• Develop Portfolio Performance Management Plan
• Performance Management Plan

Module 19: Manage Supply and Demand

• Supply and Demand Relation
• Bottleneck Resources
• Manage Supply and Demand

Module 20: Manage Portfolio Value

• Manage Portfolio Value

Domain 4: Portfolio Risk Management

Module 21: Portfolio Risk Management Knowledge Area

• Portfolio Strategic Management Knowledge Area
• Portfolio Risk Management Knowledge Area
• Risk Appetite, Tolerance, and Threshold

Module 22: Develop Portfolio Risk Management Plan

• Develop Portfolio Risk Management Plan
• Risk Management Plan

Module 23: Manage Portfolio Risks

• Manage Portfolio Risks

Domain 5: Communications Management

Module 24: Communication Management Knowledge Area (KA)

• Communication Management Knowledge Area

Module 25: Develop Portfolio Communication Management Plan

• Develop Portfolio Communication Management Plan
• Communication Management Plan

Module 26: Manage Portfolio Information

• Portfolio Strategic Plan

Module 1: Project Management Fundamentals and Core Concepts

• Recognise Core Terminology
• Concepts and Terminology of Project Management Planning
• Identify Project Roles and Responsibilities
• Tools and Systems Associated with Project Management
• Common Problem-Solving Tools and Techniques

Module 2: Business Analysis Frameworks

• Business Analyst Roles and Responsibilities
• Attributes of Stakeholder Communication
• Attributes Related to Gathering Requirements
• Product Roadmap Attributes

Module 3: Traditional Plan-Based Methodologies

• Recognise When a Traditional Plan-Based Approach is Appropriate
• Identify Attributes of a Project Management Plan Schedule
• Identify Attributes of Executing and Controlling Traditional Plan-Based Projects

Module 4: Agile Methodologies

• Recognise When Agile Project Management is Appropriate
• Identify Attributes of Plan Iterations of a Project
• Identify Agile Roles and Responsibilities
• Task Management Steps

Domain 1: Risk Strategy and Planning

Module 1: Perform a Preliminary Document Analysis

• Introduction
• Steps in Preliminary Document Analysis
• Gather and Review Documents
• Who is Responsible for the PDA?
• Establish Documents Relevant to the Risk Process

Module 2: Assess the Project Environment for Threats and Opportunities

• Assess Project Environment for Threats and Opportunities
• Selecting Project Methodology and OPA/EEF
• Environmental Factors in the Planning Phase
• Determine the Organisational and Cultural Risk Appetite
• Evaluate the Project Management Information System Process and Data
• Conduct a Stakeholder Analysis
• Analyse Constraints to Risk Management
• Focus Stakeholders on Creating a Culture of Risk Awareness
• Business Driver and Project Benefits

Module 3: Confirm Risk Thresholds Based on Risk Appetites

• Introduction
• Align Project Risk Thresholds to Organisational Risk Appetite
• Understanding and Managing Organisational Risk
• Risk Thresholds
• Lead Conflict Resolutions Between Stakeholders in Agreeing on Risk Appetite

Module 4: Establish Risk Management Strategy

• Establish Risk Processes and Tools
• Provide Risk Management Templates/Forms
• Determine Risk Metrics
• Identify Risk Categories
• Coaching for Risk Management with Servant Leadership
• Lead Stakeholders to Adopt the Risk Strategy

Module 5: Document the Risk Management Plan

• Define Organisational Risk Roles and Responsibilities
• Key Artifacts/Resources for Risk Management Plan
• Key Risk Management Activities
• Risk Breakdown Structure for Effective Risk Management Planning
• Define Risk Prioritisation Criteria
• Define Stakeholder Empowerment and Education Strategy

Module 6: Plan and Lead Risk Management Activities with Stakeholders

• Key Risk Management Activities
• Leverage Stakeholder Analysis Done by the Project Manager
• Manage Stakeholder Risk Appetite and Attitudes
• Engage Stakeholders in the Risk Prioritisation Process
• Stakeholder Expectations: Rules of Engagement
• Tailor Risk Communication for Stakeholders
• Empowering Stakeholders
• Risk Education and Engagement

Domain 2: Risk Identification

Module 7: Conduct Risk Identification Exercises

• Conduct Meetings, Interviews, Focus Groups, and Other SME Support Activities
• Perform Detailed Analyses of Risk Identification Exercise Results
• Analyse Documents, Audio Transcripts, Telemetry Data, and Understand Business Context of Information
• Indicate Risks as Threats or Opportunities

Module 8: Examine Assumption and Constraint Analyses

• Leverage the Results of the Assumption and Constraint Analysis
• Categorise Assumptions and Constraints
• Assess the Risk Associated with each Assumption and/or Constraint
• Recognise the Relationship between Assumptions and/or Constraints, and Project Objectives
• Encourage Stakeholders to Challenge Assumptions and Constraints

Module 9: Document Risk Triggers and Thresholds Based on Context/Environment

• Assess, Confirm, and Document Risk Compliance Thresholds, and Categories Against Updated Risk Data
• Assess and Document Risk Triggers, Causes, and Timing
• Assess and Document Risk Consequences and/or Impact
• Empower Stakeholders to Challenge Existing Thresholds

Module 10: Develop Risk Register

• Analyse the Validity of Identified Risks and Triggers
• Examine the Risk Attributes like Probability, Impact, and Urgency
• Establish Risk Origin and Ownership
• Classify Risks as Threats or Opportunities

Domain 3: Risk Analysis

Module 11: Perform Qualitative Analysis

• Risk Classification in RBS Using Risk Management Plan Categories
• Impact of Risk on Project Schedule, Budget, Resources, and Scope
• Prioritise the Risk Based on Impact, and Urgency
• Apply the Risk Matrices
• Perform an Ordinal Classification
• Coach Stakeholders on Risk Categorisation Strategies

Module 12: Perform Quantitative Analysis

• Risk Data and Process Performance Analysis: Metrics and Evaluation
• Analyse a Project’s General Risks
• Perform a Forecast and Trend Analysis on New and Historical Information
• Perform Sensitivity Analysis
• Perform Risk Weighting and Calculate Risk Priority

Module 13: Identify Threats and Opportunities

• Assess Project Risk Complexity
• Perform an Impact Analysis on Project Objectives
• Aligning Project Compliance Objectives with Organisational Strategic Objectives
• Empower Stakeholders to Independently Identify Threats and Opportunities

Domain 4: Risk Response

Module 14: Plan Risk Response

• Introduction
• Determine Appropriate Risk Response Strategy
• Risk Response Actions and Owners
• Assessment of Risk Response Effectiveness
• Risk Response Strategy Effectiveness
• Determine the Work Around
• Allocate Responsibilities
• Appropriate Responsibility Matrix
• Re-evaluate Organisational Risks

Module 15: Implement Risk Response

• Execute the Risk Response Plan(s)
• Execute the Contingency Plan(s)
• Encourage Stakeholders to Provide Feedback on the Risk Response
• Evaluate and React to Secondary and Residual Risks from the Response Implementation

Domain 5: Monitor and Close Risks

Module 16: Gather and Analyse Performance Data

• Reconcile Performance Data and Reports from Risk Relevant Work Packages
• Analyse Data to Determine the Completion Status Against the Baseline
• Perform a Variance Analysis
• Monitor Impact Against Overall Project Risk Exposure to Enterprise

Module 17: Monitor Residual and Secondary Risks

• Monitor Risk Response and Document Residual Risk
• Monitor Risk Response for Secondary Risks
• Assess Impact of Residual and Secondary Risks on Project Objectives
• Update and Communicate Impact of Residual and Secondary Risks

Module 18: Provide Information Required to Update Relevant Project Documents

• Aggregate and Summarise Risk Data, and Update Project Documents
• Monitor and Close Out Expired Risk

Module 19: Monitor Project Risk Levels

• Assess Project Risk Level
• Prepare Reports for Different Stakeholders
• Communicate Risk Levels to Key Stakeholders

Domain 1: Needs Assessment

Module 1: Identify Problems or Opportunity

• Introduction
• Assessment of Business Value
• Elicitation Results
• Enterprise Environmental Factors
• Tools and Techniques
• Business Need
• Situation Statement

Module 2: Assess Current State

• Introduction
• Enterprise and Business Architecture
• Organisational Goals and Objectives
• Situation Statement
• Tools and Techniques
• Current State Assessment

Module 3: Determine Future State

• Overview
• Business Needs
• Current State Assessment
• Enterprise and Business Architectures
• Situation Statement
• Tools and Techniques
• Required Capabilities and Features

Module 4: Determine Viable Options and Provide Recommendation

• Overview
• Business Goals and Objectives
• Enterprise and Business Architectures
• Required Capabilities and Features
• Situation Statement
• Tools and Techniques
• Feasibility Study Results
• Recommended Solution Option

Module 5: Facilitate Product Roadmap Development

• Introduction
• Business Goals and Objectives
• Required Capabilities and Features
• Tools and Techniques
• Product Roadmap

Module 6: Assemble Business Case

• Introduction
• Inputs
• Tools and Techniques
• Outputs

Module 7: Support Charter Development

• Overview
• Business Case
• Product Scope
• Document Analysis
• Tools and Techniques
• Charter
• Shared Product Information

Domain 2: Planning

Module 8: Conduct BA Planning

• Charter
• Enterprise Environmental Factors (EEFS)
• Product Risk Analysis
• Planning Approaches from all Other Knowledge Areas
• Tools and Techniques
• Business Analysis Plan

Module 9: Prepare for Transition to Future State

• Inputs for Prepare for the Transition to Future State
• Tools and Techniques
• Outputs for Prepare for the Transition to Future State

Module 10: Manage Stakeholder Engagement and Communication

• Introduction
• Stakeholder Engagement and Communication Approach
• Updated Stakeholder Register
• Tools and Techniques
• Improved Stakeholder Engagement and Communication

Module 11: Assess BA Performance

• Business Analysis Plan
• Business Analysis Organisation Standards
• Business Analysis Performance Metrics and Measurements
• Examples of Possible Metrics
• Business Analysis Work Products
• Tools and Techniques
• Business Analysis Performance Assessment

Module 12: Business Metrics and Acceptance Criteria

• Introduction
• Analysis Approach
• Analysis Model
• Requirements and Other Product Information
• Solution Evaluation Approach
• Tools and Techniques
• Acceptance Criteria

Domain 3: Analysis

Module 13: Determining Analysis Approach

• Elicitation Approach
• Product Scope
• Situation Statement
• Traceability and Monitoring Approach
• Tools and Techniques
• Analysis Approach

Module 14: Create Analyse Model

• Introduction
• Analysis Approach
• Confirmed Elicitation Results
• Requirement and other Product Information
• Tools and Techniques
• Analysis Models

Module 15: Define and Elaborate Requirements

• Introduction
• Inputs
• Tools and Techniques
• Outputs

Module 16: Define Acceptance Criteria

• Introduction
• Analysis Approach
• Analysis Model
• Requirements and Other Product Information
• Solution Evaluation Approach

Module 17: Verify Requirements

• Introduction
• Analysis Approach
• Business Analysis Organisational Standards
• Compliance or Regulatory Standards
• Requirements and Other Product Information
• Tools and Techniques
• Verified Requirements and Other Product Information

Module 18: Validate Requirements

• Introduction
• Acceptance Criteria
• Analysis Approach
• Business Goals and Objectives
• Requirements and Other Product Information
• Tools and Techniques
• Validated Requirements and Other Product Information

Module 19: Prioritise Requirements and other Product Information

• Overview
• Analysis Approach
• Business Goals and Objectives
• Change Request
• Relationships and Dependencies
• Requirements and Other Product Information
• Tools and Techniques
• Output

Module 20: Identify and Analyse Product Risks

• Introduction
• Inputs required for Identifying and Analysing Product Risks
• Tools and Techniques
• Product Risk Analysis

Module 21: Assess Product Design Options

• Introduction
• Business Goals and Objectives
• Enterprise and Business Architectures
• Prioritised Requirements and Other Product Information
• Tools and Technique
• Viable Product Design Options

Domain 4: Traceability and Monitoring

Module 22: Determining Traceability and Monitoring

• Introduction
• Compliance or Regulatory Standards
• Configuration Management Standards
• Product Scope
• Tools and Techniques
• Traceability and Monitoring Approach

Module 23: Establishing Relationships and Dependencies

• Different Elements of the Product Information
• Few Examples of Relationships Between Requirements
• Product Scope
• Requirements and Other Product Information
• Traceability and Monitoring Approach
• Tools and Techniques
• Relationships and Dependencies

Module 24: Select and Approve Requirements

• Overview
• Inputs Required for Select and Approve Requirements
• Tools and Techniques Used in Select and Approve Requirements
• Approved Requirements

Module 25: Manage Changes to Requirements and other Product Information

• Introduction
• Approved Requirements
• Business Goals and Objectives
• Change Requests
• Product Scope
• Relationships and Dependencies
• Traceability and Monitoring Approach
• Tools and Techniques
• Recommended Changes to Requirements and Other Product Information

Domain 5: Evaluation

Module 26: Evaluate Solution Performance

• Introduction
• Business Case
• Business Goals and Objectives
• Evaluated Acceptance Results
• Performance Data
• Solution Evaluation Approach
• Tools and Techniques
• Outputs

Module 27: Determine Solution Evaluation Approach

• Introduction
• Metrics and KPIs
• Product Scope
• Situation Statement
• Tools and Techniques
• Solution Evaluation Approach

Module 28: Evaluate Acceptance Results and Address Defects

• Introduction
• Acceptance Criteria
• Actual Acceptance Results
• Tools and Techniques
• Evaluated Acceptance Results

Module 29: Obtain Solution Acceptance for Release

• Introduction
• Approved Requirements
• Evaluated Acceptance Results
• Product Risk Analysis
• Readiness Assessment
• Stakeholder Engagement and Communication Approach
• Transition Plan
• Tools and Techniques
• Release Decision

Domain 1: Schedule Strategy

• Establish Project Schedule Configuration Management Policies and Procedures
• Develop Schedule Approach
• Establish Scheduling Policies and Procedures Regarding Methodology Selection
• Develop the Scheduling-Related Components for Project Management Plans
• Provide Information about Project Scheduling Objectives and Goals

Domain 2: Schedule Planning and Development

• Ensure Completion of the Project Scope
• Define Activities and Milestones
• Develop an Overall Schedule Model
• Develop a Logical and Dynamic Schedule Model
• Identify Critical and Near-Critical Path(s)
• Define the Resource-Constrained Schedule
• Calculate the Resource-Constrained Schedule
• Accomplishment of Overall Program Objectives
• Analyse Major Milestones Against SOW
• Perform Schedule Risk Analysis
• Establish an Approved Baseline Schedule
• Enable Performance Measurement Baseline (PMB)

Domain 3: Schedule Monitoring and Controlling

• Update and Review the Project Progress
• Report on Resource Utilisation and Availability
• Perform Schedule Analysis and Audit
• Identify Alternative Project Execution Options
• Establish a New Performance Measurement Baseline (PMB)
• Maintain an Accurate Schedule and Facilitate Forensic Schedule Analysis

Domain 4: Schedule Closeout

• Obtain Final Acceptance of the Contractual Schedule Components
• Identify Lessons Learned and Develop Best Practices
• Improve Business Processes
• Distribute Final Schedule Reports
• Archive Schedule Files

Domain 5: Stakeholder Communications Management

• Enhance Support for the Project Schedule
• Maintain Stakeholder Support
• Maintain Stakeholder Awareness
• Elevate Awareness to Relevant Stakeholders